This privacy policy (“Privacy Policy”) applies to you and your personal data collected on the website www.ivannasluxeboutique.com (IVANNA'S ONLINE BOUTIQUE).
This Privacy Policy explains how Ivanna’s Luxe Boutique uses the information (“Personal Data”) that it collects and processes from you as part of the online services it provides through the Website. In particular, Ivanna’s Luxe Boutique will collect and process your Personal Data Ivanna’s Luxe Boutique it obtains from you through the online contact form and the application platform. Ivanna’s Luxe Boutique is committed to maintaining your privacy.
1. CATEGORIES OF PERSONAL DATA, PURPOSES OF PROCESSING AND LEGAL BASIS ON WHICH IVANNA’S LUXE BOUTIQUE PROCESSES PERSONAL DATA
Personal data
Ivanna’s Luxe Boutique may ask you to submit the following Personal Data through the Website when you wish to come into contact with us:
• Name (first- and last name)
• Address (including postal address, city and current country of residence)
• Phone number
• Email address
It is possible that you submit other personal data to Ivanna’s Luxe Boutique, for example in a question you ask Ivanna’s Luxe Boutique through the contact page.
Purpose and legal basis
We will use your Personal Data which you submit though this Website for the following purposes:
• To contact you about your question: If you have submitted a question to use or have otherwise asked us to get into contact with you, we will use the personal data provided by you to handle your request;
• When you visit our website or use our app: When you visit our website or use our app we will drop cookies, pixels and other digital tools with similar functionality on your device that enable us to collect information on how you use and interact with the site as well as on the amount of time that you spend on it and/ or monitor your behaviour. These cookies channel back data to our data analytics tools. Depending on whether you are visiting our website or use the app, we can trace from which marketing channel you originated (e.g. Google AdWords, e-mail newsletter), what pages you viewed, which products you have added to your cart and which ones you bought. We also receive information on how you use and interact with the site as well as on the amount of time that you spend on it. The server of our website also collects basic information that relates to the request that is made from your browser when you visit the site. This data may include information on your last visit date and time, timestamp of the browser request, your IP address, basic HTTP header information (like referral URL and user agent) and previous URL that was requested by your browser. Our use of cookies, pixels and other digital tools with similar functionality, is described in more detail in our cookie notice which can be found here Cookie Policy.
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2. WHO HAS ACCESS TO YOUR PERSONAL DATA?
The Personal Data are processed exclusively by authorized employees of Ivanna’s Luxe Boutique and/or by external companies:
• Our employees may have access to the Personal Data. In such a case, access will be granted only if necessary for the purposes described above and only if the employee is bound by an obligation of confidentiality;
• We may share your Personal Data with an affiliated company of Ivanna’s Luxe Boutique if this is necessary for the handling of your request;
• We may share your Personal Data with third parties acting on our behalf. These third parties include service providers. In such cases, these third parties may only use your Personal Data for the purposes described above and only in accordance with our instructions;
• We may share your Personal Data if required to do so by law or court order, for example with law enforcement agencies or other governmental agencies.
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3. HOW LONG WILL IVANNA’S LUXE BOUTIQUE KEEP YOUR PERSONAL DATA?
Your Personal Data is retained no longer than is necessary to achieve the purpose for which Ivanna’s Luxe Boutique collects and uses them. Ivanna’s Luxe Boutique retains your Personal Data which you submit when submitting a request, until your request is handled. After the retention period your personal data will be deleted.
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4. WHAT MEASURES DOES IVANNA’S LUXE BOUTIQUE TAKE TO PROTECT YOUR PERSONAL DATA?
Ivanna’s Luxe Boutique has taken appropriate technical, and organizational (security) measures to protect the Personal Data it processes against accidental or unlawful processing, such as unauthorized access, disclosure, damage or loss of personal data.
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5. WHAT RIGHTS CAN YOU EXERCISE IN RELATION TO YOUR PERSONAL DATA?
If you have any questions related to this Privacy Policy, please contact us using the details set out below. Through these contact details you can also request access, rectification, erasure, restriction or portability of your personal data. If you are not satisfied with the way we use your personal data, you can make a complaint with us through the contact details below.
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6. QUESTIONS AND COMPLAINTS
If you have any questions about this Privacy Policy or if you have a complaint, you can send us a request at ivannas.olb@gmail.com
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7. CHANGES TO THIS PRIVACY POLICY
Ivanna’s Luxe Boutique may update this Privacy Policy from time to time. These changes will be announced on the Website.